Landstrom's Original Black Hills Gold Creations warrants its products against defects in materials and workmanship. Modifications performed by any jeweler other than Landstrom's Original Black Hills Gold Creations will void the Landstrom's warranty. Modifications include, but are not limited to, the refinishing of leaves, the addition of diamonds and other precious stones, re-sizing of rings, and replacement of clip earrings with posts. Landstrom's does not warrant items added to jewelry; for example, complimentary gold-filled chains, earring backs, bolos, etc.

Visible apparent product abuse shall also void the Landstrom's warranty. Such abuse may be the result of physical destruction or exposure to damaging chemicals. Prolonged normal wear is not covered under the limited warranty.

Landstrom's reserves the right to determine if the warranty is valid or void due to the abuse or neglect of the product.

Landstrom's Factory Repair Service

Should the jewelry need repair, please ship the jewelry, certified and insured to the address below with your name, address, telephone number and reason for repair. Landstrom's will send an estimate within 10 working days.

Landstrom's Original Black Hills Gold Creations
405 Canal Street
Rapid City, SD 57701
800-343-0157

BlackHillsGoldSource.com's Return Policy.

We want our customers to be fully satisfied, so we stress taking the time to choose the right piece before placing your order. However, should there be a need to return any Landstrom's BlackHillsGold Creation, we will accept returns of unused items for 30 days. After that period, no returns will be accepted. Original tags must not be removed and jewelry must be in original packaging. Only the purchase price will be refunded, and there will be a 10% restocking fee for returns valuing over $50. Please ship the jewelry pre-paid, certified and insured, in its original packaging with all tags intact, along with a copy of the original invoice and an explanation of why you are returning the item to the address below:

BlackHillsGoldSource.com
c/o AMATO ONLINE SERVICES, LLC
1577 Bradley Dr.
Boulder, CO 80305
303-665-6370

*Please Note:  The item will be examined by Landstrom's to determine if it has been damaged or worn prior to a refund being issued. Please allow time. Also, there are no returns of Mother's Jewelry, special order items or discontinued items except under Landstrom's Limited Lifetime Warranty above.